Servizi - Pianificazione



Have you planned your investment in detail?
Have you acquired data on the destination? Are your Standards defined? Have you selected the Human Resources with whom to share your project with?
Services - Analysis


Having a strategy will allow us to transform an idea into a unique experience.
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Firstly we discuss the territory and the positioning of our offer; which enables us to identify the potential, any critical issues and the presence of any competitors.
Services - Standard


It is easy to imagine what is required of us. It is more difficult to achieve the best without having thought about how. 
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Customer Oriented: now is the time to think about quality, in order to do this, we must understand the ideal requirements of our guests.
Services - Human resources


Ideas, Analysis, Investments, Know-How.
Is this still not enough.
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The value of human resources is not quantifiable: we need people willing to follow us on our journey
servizi - revenue


Why is the hotel website struggling to sell? How was it possible that a guest booked at a better rate than you had proposed? How much does intermediation affect costs? 
Professional tools are necessary in order to check what happens with our rates online and what our competitors do. Time, effort, resources. A continuous and fundamental process. Which is necessary. 
Here's what is needed to regain control of online sales. 
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servizi - marketing


How is your structure perceived? Who are your guests? How do you differ from the competitors, why should a guest choose you rather than a neighboring hotel? More to the point: does what you communicate - and how you do it - justify the price you ask? 
Experience, unique location, excellent staff, high level Food&Beverage services and impeccable cleaning standards.
However this may still not be enough: we still have to be successful in communicating it.
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servizi - audit


Are you curious to know how your hotel looks in the eyes of a guest? Would you like to receive a detailed analysis of your online sentiment? Would you like to have a guarantee that your company will be profitable?

New competitors, sales strategies, positioning and web reputation: everything changes quickly.
Running a business is difficult.
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Some of our partners


About us

Benedetta Russo
Owner Punta Regina
- Positano -

I wanted to be sure to sell at the right prices considering several variables: competitors, seasonality and attractiveness of our hotel to increase the profit of both direct and intermediate bookings. To be honest I had some doubts: mainly to allow access to sensitive data and to delegate an external company to manage the rates. In short, the fear of losing control ... Thanks to the collaboration with INSIDER today I can say that I have a broader overview of the market, constant monitoring of demand and greater care in setting up the PMS. Even more important is the chance of discussion with competent and attentive people who supported me in making strategic decisions.

Francesco Palumbo
Owner Hotel Giordano e Villa Maria
- Ravello -

I became aware that my company needed a new sales management and I have to say that I had no doubts in starting the collaboration with INSIDER also because the contractual formula that was proposed to me was very reasonable. The greatest resistances were those of the others family members and part of the staff but now, after the results, no one disputes the decision I took. After several years of collaboration, the increase in turnover and direct bookings is evident.

Vito Attanasio
Owner Hotel Palazzo Murat
- Positano -

The decision to start a collaboration with Insider was dictated by the need to have a technological partner who had a global vision of the hotel market. At the beginning, the resistance was linked to the fear of being deprived of the management autonomy of the "revenue". Thanks to Insider, our ability to understand market trends has significantly improved, the hope is to be able to see this partnership really exploit in a scenario of recovery in the tourism-hospitality sector (post Covid-19)

Barbara Vuilleumier
Owner Hotel Graal
- Ravello -

I decided to contact Insider because I believe that revenue must be done in a professional way: it is necessary a deep knowledge of data and variables not easily obtainable by the individual hotelier. For this reason I have delegated this function to real market experts such as the Insider consultants! The doubts, now denied, were linked to a loss of control over management. Thanks to INSIDER we have obtained significant advantages: financial increase, adequate distribution pricing and the possibility for me to spend more time to customer care. by outsourcing a decisive sector such as that of pricing policy but also and above all to be continuously supported in the management. In one word: never be left alone!

Patrizia Cioffi
Owner Hotel Garden
- Ravello -

Tourism has changed a lot in the last years thanks to internet and the possibility of bypassing the classic travel agencies. We needed an "extra gear" to adapt our business to the new reality and we decided to get help from Insider. The strongest doubt obviously is to add other expenses to those already expensive of OTAs. Furthermore, you have to be 'lucky' to find the 'real' professionals. In the last two years, supported by Insiders, the hotel income has tripled and I have met fantastic people who have been able to advise and follow me with unparalleled availability.

Francesco Mansi
Direttore Hotel Miramalfi
- Amalfi -

Business needs convinced me to start a collaboration with a company that dealt with Revenue in order to increase direct bookings and the occupancy rate. Honestly, I had no doubts in choosing INSIDER as the company had been highly recommended to me for its professionalism and seriousness. My opinion, already very positive at the first meetings, has become more and more consolidated, also finding a great willingness on the part of the INSIDER staff. The almost immediate response was a notable increase in direct bookings with higher prices. Furthermore, having outsourced a service that, in terms of costs, would certainly have been more expensive and not so effective if managed within my staff. Sales strategies applied by INSIDER take into consideration various parameters (number of incoming flights, national and international holidays, political and social situation of the countries that could be our catchment area and much more) optimizing sales in the best way. In my personal experience I would not hesitate to recommend INSIDER to other colleagues.

Lina Amatruda
Front Office Manager Palazzo San Giovanni
- Scala -

Palazzo San Giovanni Resort is a start-up within a highly competitive and variable economic-business sector and is located in a geographic area where there is place only for professionalism and quality. I work there. The decision to rely on Insiderquality took place even before the opening as a strategic choice of a business model with a far-sighted look towards innovation and the best offer to guarantee its customers. Would you be interested in some of my evaluations after only one year of interaction with Insiderquality and in particular with its CEO (and now friend) Francesco D'Acunto? Here you are: hotel consulting, revenue and management does not distort the basic principles of hospitality but enhances them, it is decisive in defining a coordinated image of your business by assigning your hotel the right reference market, it introduces you to a dynamic approach and modern work, also thanks to the highest technologies, and manages to put the human value or the ability of each single structure at the center of the work itself. You can have, all together, the following variables: dynamic tariff plan, strategic distribution on sales channels, constant growth in terms of employment and turnover, constant monitoring. It helps you to motivate the staff until reaching a performing and passionate environment. I declared that I would reveal only a few, for the rest I leave it to you to discover them. Don't be afraid



Running a business is difficult.

About Francesco D'Acunto
Many things may have changed over the past 20 years since my first experience working a night shift.

However, I’m still taken aback by this fantastic job. 
francesco d’acunto
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Whatever way it goes, it was still nice to meet you

If you would like a project partner or just a chat about what we could do together
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